KUWAIT CITY, Sep 26: The long-awaited English version of Kuwait's Sahel App has finally been launched, bringing significant relief to the expatriate community. Since its initial release, the app was only available in Arabic, which posed challenges for many non-Arabic-speaking residents. Now, with the introduction of the English version, expats can easily access and navigate essential government services such as renewing civil IDs, paying fines, and managing residency permits. This update makes the app more inclusive and user-friendly, greatly simplifying administrative tasks for expatriates in Kuwait.

1. Open the Sahel App (Default is in Arabic) 2. Tap on "Language Settings" 3. Choose English

Kuwait's Sahel App has emerged as a game-changer in streamlining government services for citizens, expats, and businesses alike. Launched by the government as part of its digital transformation efforts, Sahel simplifies access to a wide range of public services, making administrative tasks faster, more efficient, and user-friendly.


What is the Sahel App?
Sahel is a comprehensive mobile application designed to integrate various government services into a single platform. It allows users to manage important tasks, such as renewing official documents, paying fines, checking the status of applications, and much more—all without having to visit multiple government offices or navigate complex websites. By offering a digital solution, Sahel enhances user convenience and improves the overall efficiency of public service delivery in Kuwait.
Key Features of the Sahel App
1. Multi-Service Access: Sahel connects users with services from various government bodies, including the Ministry of Interior, the Ministry of Health, the Public Authority for Civil Information (PACI), and more. This integration enables users to handle tasks such as civil ID renewals, traffic fines, and health-related services, all in one place.
2. User-Friendly Interface: The app is designed with a simple, intuitive interface, allowing users to easily navigate and access services. Whether it’s renewing residency permits, checking court case statuses, or paying bills, Sahel makes these tasks more manageable with just a few taps.
3. Real-Time Notifications: One of the standout features of Sahel is its real-time notification system. Users receive updates on the status of their applications, upcoming deadlines, and important announcements, ensuring that they never miss a crucial date or requirement.
4. Secure Digital Identity: To ensure data protection and privacy, Sahel uses advanced security measures, including digital identification through PACI’s Kuwait Mobile ID, which is required to access the app. This integration ensures that users' personal information remains secure while they interact with government services.
5. Wide Adoption: Sahel has been widely adopted by both Kuwaitis and expatriates, with millions of users benefiting from its convenient services. The app is available in both Arabic and English, making it accessible to a broader audience.
Popular Services on Sahel
The app offers a wide range of services, including:
- Civil ID Services: Users can renew their civil IDs, update personal information, and track the status of ID delivery.
- Residency and Work Permits: Expatriates can renew their residency permits and employers can manage work permit applications.
- Traffic Services: Users can pay traffic fines, inquire about violations, and renew vehicle registrations.
- Health Services: Sahel provides access to the Ministry of Health’s services, including appointment scheduling, COVID-19 test results, and vaccination updates.
- Judicial Services: Users can track court case progress, access legal documents, and stay informed about any legal obligations.
The Role of Sahel in Kuwait’s Vision 2035
Sahel is part of Kuwait’s broader Vision 2035, which aims to transform the country into a digital and diversified economy. By streamlining government services, the app reduces bureaucracy, saves time, and improves overall efficiency, aligning with the country’s goal of modernizing its public sector.
The Sahel App represents a significant leap forward in Kuwait’s efforts to digitize public services. By providing a convenient, secure, and efficient platform for accessing a wide range of governmental functions, Sahel not only enhances the user experience but also reinforces Kuwait’s commitment to digital innovation. As the app continues to evolve, it will likely play an even greater role in shaping the future of service delivery in the country.