Posted: 06 Nov 2026
Location: kuwait
WE ARE HIRING – AFTER SALES MANAGER
Specialization: Elevator and Component Technical Support
Location: Kuwait | Full-time
We are seeking an After Sales Manager to establish and lead a technical support function serving internal Installation and Maintenance teams, customers and independent installers.
Key Responsibilities:
* Establish technical support channels and manage support tickets through Odoo.
* Provide advanced technical assistance to Installation and Maintenance teams and diagnose complex faults.
* Support customers and independent installers with elevator and component installation, commissioning and controller programming.
* Develop and maintain installation manuals, wiring diagrams and commissioning checklists.
* Deliver technical training and coordinate with R&D, Quality and Production teams to resolve recurring issues and improve products.
Requirements:
* Bachelor’s degree in Electrical, Mechanical or Mechatronic Engineering.
* 6–8 years or more of experience in technical support, field service or product support, preferably within elevators, MEP or industrial equipment.
* Hands-on knowledge of elevator machines, control panels, controllers and door operators.
* Ability to read wiring diagrams, diagnose faults and configure controller parameters.
* Proficiency in Arabic and English.
* Strong communication, training and troubleshooting skills; experience supporting external installers and dealers is an advantage.
To apply: Send your CV to [email protected]
mentioning After Sales Manager in the email subject
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