Crm & Operation Specialist Required

Posted: 16 Sep 2026

Location: kuwait


Kindy require a candidate with CRM & Operation experience. Please share your CV to this number - +96590970478 (NO CALLS)

*) Implement system controls and automation to minimize errors, rework, and process inefficiencies.

*) Lead digitalization and automation initiatives to streamline and standardize operational workflows.





*) Conduct gap analysis and identify opportunities to improve systems, processes, and data efficiency.

*) Monitor operational SLAs and KPIs, identify performance gaps, and provide actionable recommendations.



*) Ensure accurate and efficient order processing within CRM systems in coordination with Sales, Presales, and Product teams.

*) Analyze order delays, rejections, and rework to identify root causes and drive process improvements.



*) Manage product lifecycle processes, including product setup, pricing, configuration, standardization, and launch.

*) Prepare and analyze product, revenue, pipeline, tender, and Presales performance reports to support business decisions.

*) Maintain accurate and up- to- date process documentation, manuals, guidelines, forms, and audit submissions.

*) Coordinate with cross- functional teams and Group Audit to address observations, ensure compliance, and drive continuous improvement


Phone No: 96590970478

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