Posted: 02 Jul 2026

Location: kuwait

Join Our Team! We're looking for passionate professionals to join our Call
Center Team.

- Call Center Agents (No. 5)

Main Responsibilities:
• Answering patient calls and WhatsApp inquiries
• Booking, confirming, rescheduling, and canceling appointments
• Following up with patients, managing missed appointments, and managing pending appointments
• Supporting professional and timely communication with patients
• Handling patient complaints and escalating them when necessary

Candidate Requirements:
• Female applicants preferred
• Previous experience in a call center, reception, customer service, or healthcare field preferred
• Strong Arabic communication skills
• Good English communication skills
• Proficiency in computer skills and systems
• Ability to work shifts
• Professional communication and interpersonal skills
• Ability to work under pressure

- Senior Call Center Agent (No. 1)
Requirements:
• Previous experience coordinating call center operations or supervising a team
• Ability to prepare basic reports
• Good escalation and staff follow-up skills
• Experience in booking patient appointments in the healthcare field preferred

Send your CV to: [email protected]

Phone No: -

Apply Email: [email protected]

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