Posted: 21 Nov 2022

Location: Hawally

• Bachelor's degree in computer science, information technology, information systems, or similar.
• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
• Experience in call center systems (Infra structure, networking, Data linking, ticketing systems, work flows)
• Has experience in Genesys Pure Cloud.
• Experience in call centers systems (WebRTC telephony, SIP Truck, DID, Queues, Wrap-Up Codes, Scheduling, Call Routing, IVR Flow Architect, Number Plans…etc
• At least five years' experience in a similar role.
• Extensive experience with IT systems, networks, installations, and related technologies.
• Solid knowledge of best practices in IT administration and system security.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem- solving skills.
• Excellent interpersonal and communication skills.
• Ready to join at the soonest

Phone No: 69990827

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