Posted: 06 Sep 2022

Location: Kuwait

Dear Members,
We are currently looking for the below position who are residing in Kuwait: -
1) Operation Manager Must have experience in Delivery Companies or E-commerce Companies.
2) Gender : Male
3) Nationality: India
4) Must be from inside Kuwait
5) please send your Cv WhatsApp 66626657 thank you
Responsibilities : for operations manager (Delivery Company)
• Ensure that the relevant subordinate is informed / updated as to project status and the need to establish a relationship with the Customer.
• Measure implementation and follow-up of delivery operational tasks and projects
• Work for review & identify and resolve process inefficiencies
• Run and analyses the identified Customer Service reports customer service management reports, weekly and monthly management reports and team performance and use the results to deliver the business objectives
• Ensure adherence and completion of every drivers
• Work closely with other team leaders within and outside the company to ensure that overall operational objectives are met, ideas shared and lessons learnt
• Work across country to share best practices and standardize processes
• Develop a team environment that supports continuous improvements & promotes the delivery
• Create and maintain key MIS reports being shared with clients and internal stakeholders
• Quality checking and deliver the orders to customers
• Application installation and management.
• Track every vehicles servicing appointment time and venue
• Ensuring order placement transactions and refunds are working smoothly.
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

Phone No: 66626657

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