Posted: 04 Jan 2020

Location: Salmiya

In Kuwait 🇰🇼

A new Hotel in Salmya is looking to hire:

1- “Receptionist”

2- “Reception Supervisor”

▪️Requirements for both positions:
• Good command of English.
• Ensure Outstanding customer care at all times.
• Maintains a friendly, cheerful and courteous service at all times.
• Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
• Good computer skills
• Additional Requirements for the Supervisor:
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
• Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
• Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.

Kuwait Insiders
▪️if you interested send your resume to : [email protected]

Phone No: -

Apply Email: [email protected]

Apply URL: -