Posted: 09 Mar 2022

Location: Sharq

Bachelor Degree in Computers with minimum 3 years of
experience.
• Receive the incoming calls from end users through help desk.
• Providing 1st level and on-phone support for the customers.
• Providing the customers/users with basic training.
• Providing customer with information and documentation.
• Escalating calls to the appropriate Support Engineers team.
• Owning, tracking and monitoring the received calls during the
call life cycle till closure.
• Assure that the call description and resolution is complete and
all details are provided.
• Coordination with Help Desk to provide information about spare
and defective parts.
• Performing Basic hardware and software installations.
• Close calls on time by informing the helpdesk by phone or email.
Send us CV's on [email protected]
along with below information :
1. Updated Cv
2. Present salary
3. Expected Salary
4. Notice Period
5. Visa Status

Phone No: -

Apply Email: [email protected]

Apply URL: -