Required Operations Agent

Posted: 13 Apr 2021

Location: Kuwait



We are looking to hire Operation Agent From inside Kuwait only.

Job Summary

Ops Officer's primary role is to make sure all our orders (online and offline) arranged and delivered on time, as per our quality standards. Their secondary role is to communicate with customers and help improve our customer service.

Job Key Responsibilities

Fulfilling orders by ensuring a smooth process from order confirmation until delivery.
Checking, editing, and confirming order details (Addresses, Card messages, Products).
Calling customers when required to answer specific requests or solve issues.
Checking our internal portal and making sure products and inventory are updated correctly.
Working with florists to make sure the products are arranged in a timely manner.
Working with drivers to make sure orders are delivered on time.
Answering calls, Whatsapp, and live chat messages when required.

Job Skiles and Qualification

Bachelor's degree or equivalent experience
Excellent written and verbal communication skills
Ability to manage multiple priorities

Interested & eligible candidates can email their CVs to [email protected]


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